FAQ,S

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 14-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at: support@maximumguardfx.com.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You may need to ship it back at your own expense. However, once we have received the product we will refund the full amount of your original purchase. Please include important details such as your name and order number on your returned item/s.
Please note: If you your item is on the way to you, you must wait for it to arrive and then return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have entered or auto filled in the wrong address, simply refer to your order confirmation email to verify your address. Once you've checked if the address given is wrong, kindly notify us via email at: support@maximumguardfx.com. If the given address is wrong, we will update it to the correct one within 24 hours. No refund will be given after 24 hours of an incorrect submission of your address. 

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 14-21 business days.

I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email to support@maximumguardfx.com and we will be happy to assist you in any way we can.

 
Please note that we do receive a large number of emails. If you wish to get a prompt response please attach your order number to any communication with us.